At Ayan, our mission is to help Muslims and non-Muslims access fair, transparent and halal financing. However, as much as we would love to, that doesn’t mean we can accept everyone.

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As both an FCA-regulated and Shariah-compliant firm, responsible financial decision-making is part of our duty. If we offer finance that we believe is more than you can manage, that can cause more harm than good. And that’s not what we’re here for.

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So when we assess an application, affordability matters.

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If you’ve been declined, we invite you to reapply after three months because this is often enough time for your profile to improve and for your credit file to look very different. And we won’t stop there.

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Just because we can’t finance you right now doesn’t mean we can’t give advice on how to get approved in the future.

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Below are some common reasons people get declined and practical steps that usually make the biggest difference.

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1) Your Credit Score Has Taken a Short-Term Hit

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Credit scores can drop temporarily, even if you’re generally doing fine.

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This happens a lot when you’ve recently taken out new finance (loan, card, phone contract, car finance, etc.), or had a hard credit search on your file.

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From a finance provider’s perspective, lots of recent activity can look like you’re taking on new commitments quickly - even if you’ve got good reasons.

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What to Do

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If you’ve applied for credit recently, give it 4–6 weeks before applying again. Avoid multiple applications back-to-back, as every extra search can make things worse short-term.

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Keep everything paid on time. The soft search we ran with Experian does not affect your credit score.

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2) You’re Currently in Arrears or Have Defaulted

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If your credit file shows arrears (missed payments) or defaults, it’s one of the strongest signals that things are already under pressure.

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As a responsible finance provider, we can’t add another repayment on top of that and hope for the best.

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What to Do

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If you can, bring accounts up to date and keep them up to date. If you can’t clear everything immediately, agree to a plan and stick to it consistently.

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Give it a few clean months after things are stabilised before reapplying.

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3) You Have CCJs

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A CCJ (County Court Judgment) can be seen as a serious marker on a credit file.

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What to Do

If you’re able to, clear the CCJ. If you believe it’s incorrect, dispute it with the relevant credit reference agency.

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4) Address History and the Electoral Roll

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This one surprises people because it feels like admin - but it matters.

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Your address history helps lenders verify that you are who you say you are, that your records match across banking, credit agencies, and other systems, and that there’s stability and consistency in your profile.

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If you’ve recently moved, or you enter an address that doesn’t match what your bank, bills, or credit file shows, it can weaken the checks.

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What to Do

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If you’ve moved recently, enter the address your bank accounts are registered to and update them if needed.

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If you’re new to the UK, you’ll usually need to build history - up to two years helps.

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Register on the electoral roll if you’re eligible. It takes about five minutes and doesn’t mean you have to vote.
https://www.gov.uk/electoral-register

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5) Be Truthful and Consistent on Your Application

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We need to say this plainly because it affects a lot of people. If information on the application doesn’t match what we can verify, we may have to decline.

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Not because we’re trying to catch people out, but because we are making a serious decision and we can only work with what’s in front of us.

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Common issues include:

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• income stated doesn’t match the evidence
• outgoings are understated (bills, commitments, dependants, etc.)
• linking a bank account not in your name
• unclear or inconsistent employment details
• employment not stable / not currently in employment

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If the numbers don’t add up, we can’t responsibly say “yes”.

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What to Do

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Put your real income and make sure it matches what your bank shows.

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Be honest about your share of bills and living costs.

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Make sure your employment details are accurate and consistent. If you’re not currently in employment, it’s usually best to wait until you are.

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 6) Income and Affordability

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Sometimes the application is declined because your income may not comfortably cover the repayments right now.

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It’s not just about salary - it’s what your salary is already committed to.

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Even small monthly commitments add up, like phone contracts, buy now pay later plans, credit cards, existing finance, and overdraft usage that never really clears.

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We have to be confident you won’t struggle for the full term of the agreement.

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What to Do

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If you can, clear or reduce expensive monthly commitments.

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Avoid taking new credit in the weeks before applying.

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Give yourself a little breathing room month-to-month - even small buffers help.

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Reapply once things look stable and sustainable - not tight.

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Reapply in Three Months

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We know waiting isn’t always convenient. But three months is often enough time to turn things around.

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We’re always improving our criteria and processes, so we genuinely do encourage you to come back.

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If You Can’t Wait Three Months

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If you need finance sooner, there may be other halal financing options in the market.

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A simple Google search can help, but please do your own research carefully. We don’t work with, endorse, or know every provider out there, so we can’t comment on them.

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Closing Note

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If you’ve been declined, please don’t take it as a judgement on you as a person.

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Our job is to provide halal finance without putting people into difficulty, and sometimes that means we have to say “not yet”.

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Many customers who are declined today can improve things and come back stronger, inshaAllah.

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If you have questions, feedback, criticism, suggestions, or ideas, email us at support@ayancapital.co.uk. It genuinely helps us improve.

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Thanks for reading,
Ayan team